Network Support
We can provide you with 3 levels of support:
1st Level: Phone Based Support
Normal, over the phone support
2nd Level: Remote Access
Using the latest web-based technologies, we can be assisting any user in your organisation within 15 minutes of their call*
3rd Level: Onsite Support
If need be, we will arrange to come onsite to rectify the issue.
Security
Security is fast becoming the number one concern within an organisation’s computer network. At Biralee IT Support, we can provide you with a comprehensive security audit, and regular checks to make sure your network is never open to prying eyes.
Hardware and Software
We can provide you with your hardware and software requirements, at competitive prices.
Antivirus and Anti-spyware
We can recommend to you and supply the latest in antivirus and anti-spyware software and technologies, and methods in which to keep infections to a minimum.
Maintenance Agreements
The future of IT support is through pro-active, rather than re-active, support. A maintenance agreement can provide you with peace of mind, knowing that your computer systems are being regularly monitored and kept up to date.
We have extensive experience with various types of maintenance agreements, and can tailor one to your needs.
From monitoring your email traffic, through to the performance of your servers, we can observe your network’s performance and recommend upgrades or changes to help maximise your business productivity. Email and Website Hosting
At Biralee IT, we have the facilities to locally host and maintain your website, and to provide email hosting and backup.
Basic Plan - $12.50 per month ($149/Year)
50MB Storage Space
Unlimited Email Accounts
POP + IMAP
Auto Responders
Webmail
Unlimited Aliases
Hosted locally in Australia
FREE SETUP valued at $50
Advanced Plan - $20.95 per month ($249/Year)
1000MB (1GB) Space
Includes all standard hosting features
Unlimited Email Accounts
FREE Website Statistics
Full Spam & Virus Filtering
50 MySQL Databases
10GB Data Transfer
100MB Total Email Space Limit
Perl/CGI/PHP Enabled
Hosted locally in Australia
FREE SETUP valued at $50
Network Integrity and Data Backup
We can recommend to you the best ways to build stability into your network, so as to minimise any down-time, and to keep your organisation running in the likelihood of hardware failure.
Training
We can provide training to your staff on various software products, including Microsoft Windows and Microsoft Office, as well as various hardware products. Information Newsletters
As part of our services, we will send you regular newsletters covering IT news and events. |
